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Questions about a fit, a detail, or an order? We are here to help.
HERE FOR YOU
Questions about a fit, a detail, or an order? We are here to help.
For order questions, include your order number and the email used at checkout.
From choosing to your doorstep.
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For U.S. standard shipping, allow 5–9 business days from ordering to delivery. That includes processing, so you don’t need to add extra days on top.
Business days exclude weekends and holidays. Delivery dates are estimates; carrier delays can occasionally affect timing.
See delivery detailsNo worries—you have 30 days after delivery to request a return. Eligible U.S. returns ship back free. We’ll send you a prepaid label.
Just keep it unworn and unwashed, with the original tags. Email services@afzstyle.com with your order number to get started.
See return & refund detailsLet’s find the best starting point: the measurements for your chosen style. Sizes can vary between products, and the layers you wear underneath affect the fit.
Use our measuring guide, or send us the product name, your measurements and whether you like a close or relaxed fit.
View the size & fit guideYes! U.S. standard shipping is free on orders of $59.99 or more after discounts. Below $59.99, standard shipping is $6.99.
Express shipping is $8.99 when available for your address, including on orders that qualify for free standard shipping. Your final shipping cost is shown before you pay.
See shipping optionsYour confirmation email is the best place to start. Open its order-status link. Shipment and tracking updates will appear there when available.
Can’t find the email or need help with a delivery? Send your order number and checkout email to services@afzstyle.com.
Let’s get that to our team as soon as possible. Email services@afzstyle.com with your order number and the change you need.
We’ll check what is still possible. Once an order has been dispatched, changes or cancellation may no longer be available. You can still review the return options.
You can choose from the payment methods shown at checkout. Available options can vary by device, location and payment eligibility.
You can review your order total and delivery details before paying. There’s no need to send payment information by email.
Follow the care label on your garment. Washing and drying instructions can vary with the fabric, filling and trims.
If a symbol or instruction is unclear, send our team a photo of the label and the product name.
Read the garment-care guide