A little help, whenever you need a clearer answer. Contact AFZ at services@afzstyle.com or use our contact form.
Help with an order
Include your order number and the email address used at checkout so we can find your purchase. For delivery questions, include the destination country and ZIP code.
Choosing a size
Send the product name, your measurements, and whether you prefer a close or relaxed fit. Start with our Size & Fit guide.
Product questions
Ask us about a color, garment measurement, fabric detail, or care instruction before ordering. If the answer is not listed, we can help check the product information.
Tracking your purchase
Use the order-status link in your confirmation email. If tracking is available for your shipment, it will appear in your shipping update. Contact us if you need help locating those emails.
Changes, returns & exchanges
Request eligible U.S. returns within 30 days of delivery. We cover return shipping and provide a prepaid label. Email us with your order number and the item you wish to return; we will send your label and instructions. Items must be unworn, unwashed, and have their original tags attached. See our return policy for full details.
For an order change, a different size, or a damaged or incorrect item, email our team with your order number so we can help.